USU KnowledgeCenter

USU Software AG reports provisional business figures for 2011: New records in consolidated sales (EUR 45.6 million) and EBITDA (EUR 6.7 million)

Möglingen, March 6, 2012

Möglingen, March 6, 2012 - (euro adhoc) - USU Software AG (ISIN DE000A0BVU28)improved its IFRS consolidated sales by almost 20% year-on-year to EUR 45.6 million (2010: EUR 38.0 million) according to preliminary calculations. Thus,USU exceeded its advised sales target of more than EUR 43.0 million and at the same time generated the highest sales in the company´s history. The growth in the international business of the USU Group as a result of the extensive partner and sales activities in recent years is particularly encouraging. USU thus generated consolidated sales of EUR 5.4 million (2010: EUR 3.4 million) outside Germany in fiscal 2011, a year-on-year increase of 58%. The share of consolidated sales generated outside Germany therefore rose to nearly 12% in the reporting year after 9% in 2010.

ITIL Certification for USU KnowledgeCenter 5.4

USU AG, a provider of solutions for IT service and knowledge management, has successfully passed an examination of its conformance with the ITIL process for knowledge management. Based on a comprehensive product review of USU KnowledgeCenter 5.4, the expert examiners at Glenfis AG were able to verify its in-depth compliance with the principles behind the ITIL guidelines and its implementation of ITIL best practices. USU KnowledgeCenter 5.4 is available as an in-house installation or outsourced as SaaS.

May 23rd-24th 2012 in Esslingen near Stuttgart

USU World 2012 is the 22nd international conference for customers and partners of the USU Group as well as other interested persons. The topics to be presented include keynote addresses and practice-oriented presentations on current trends, strategies and successful solutions for deploying knowledge-based service management.

At USU World 2012, the focus will be on the following hot topics:

• IT & Service Lifecycle Management
• Service Portals
• Knowledge Bases in Call and Service Centers

You'll find a preview on the agenda in the enclosed event flyer.

We'll provide you with new approaches and strategies in IT and customer service. Following this, you'll learn in three series of presentations how these strategies are successfully put into practice. Customer presentations will show you the key features of successful solutions and projects. Find out how fellow specialists from well-known companies have been able to meet these major organizational and technical challenges!

You'll get insight into the product development roadmap of the USU solutions that you are now using. During the USU user forum, you'll be able to discuss your needs with other specialists and the USU Product Management team. At our trade exhibition, you'll also have an opportunity to get specific information about new solutions and discuss your questions and concerns with experts.

In addition, on May 22 there will be workshops on service portfolio management, software license management and change management; and on May 25, there will be product training courses for users.

Don't wait! Be sure to include this conference on May 23 and 24 in your schedule. Starting from February 15, you'll find further information on our special event website www.usuworld.com